Nigel McQ

How to stop church emails from going into your spam or junk folder

Instructions for preventing church emails ending up in the spam folder

How to “Whitelist” an Email address or Domain

If you have an issue with the church emails being sent to your Spam or Junk Folder then “Whitelisting” the email address or domain will prevent this from happening.

Add to your contacts:

If our email address is in your email account contact list the email should be allowed through. 

Please add: to your contacts list. If a email ends up as spam or junk, in most cases if you mark it as "Not Junk" or "Not Spam" this should be enough to resolve the issue.

But please read detailed instructions below.

If you have a GMAIL account:

  1. Log in to your Gmail account at
  2. In the upper right corner of the screen click on the gear icon which represents your settings: Then Select “Settings” or “See All Settings”.
  3. On the Settings screen, click on the “Filters and Blocked Addresses” tab.
  4. Next, click on “Create a new filter”.
  5. In the “From” field enter the domain you want to allow all emails from: eg “”.
    NB: you can add a specific email address here rather than a full domain.
  6. Then Click on “Create Filter”.
  7. In the next Window select the “Never send it to Spam” checkbox.
  8. Click “Create Filter”.

Or see


If you have a or hotmail account:

Please see instructions:


If you have a Yahoo Account:

  • Go to Yahoo Mail on your computer’s web browser
  • Select the Spam folder
    If you don’t see the “Spam” folder, select More below the “Sent” folder.
  • Open the desired email from the sender
  • Select Not Spam at the top of the page
    The email will return to your Inbox.


More options can be found here: